Privacy Policy

Data Controller

The data controller is Atramente. If you have any questions or concerns regarding this Privacy Policy, you can contact us via email at atramente@atramentedev.it or through our support bot @BotsOfAtramenteSupportBot.

Types of Data Collected

We collect various types of personal data, including:

• Personal data provided through Telegram BotAPI: name, surname, userID, language.
• Usage data: IP address, browser type, pages visited.
• Settings and configurations activated by users in groups or private chats.
• Payment and transaction data when purchasing products or subscriptions.

Data Collection Methods

We collect personal data through:

• Telegram BotAPI: interactions with our bots.
• Direct interactions: using our services via bots or website.
• Automated analysis tools: cookies, trackers, internal scripts.
• Information provided by users for the proper functioning of the services.

Legal Basis for Data Processing

We process your personal data on the following legal bases:

• Consent: when you provide explicit consent for the processing of your data and/or use our services.
• Performance of a contract: when processing is necessary to fulfil a contract with you.
• Legal obligation: when processing is necessary to comply with legal obligations.
• Legitimate interests: when processing is necessary to pursue the legitimate interests of BotsOfAtramente, provided that such interests do not override your fundamental rights and freedoms.

Data Usage

We use the collected data to:

• Provide and improve the functionality of our bots and services.
• Provide personalised suggestions and recommendations.
• Analyse and improve service performance.
• Ensure the proper functioning of services.
• Process transactions and manage subscriptions.

Data Sharing

We do not share your personal data with third parties without your explicit consent, except in the following cases:

• Legal obligations: when required by law or to fulfil legal obligations.
• Service providers: for the proper functioning of services, such as payment processors, as described in their respective privacy policies.

Data Protection

We adopt technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include the use of encryption technologies and strict internal security policies.

User Rights

In accordance with the GDPR, you have the right to:

• Access your personal data.
• Request the correction or deletion of your data.
• Object to the processing of your data.
• Request the restriction of the processing of your data.
• Request the portability of your data.

To exercise these rights, contact us at atramente@atramentedev.it. We will respond to your request within one month of receipt.

Telegram Privacy Policy

Our bots operate through the Telegram platform. For more details on how Telegram processes personal data, you can consult their Privacy Policy.

Children and Minors

Our services are not intended for children under the age of 13. If you are a parent or guardian and believe that your child has provided personal data through our services, please contact us at atramente@atramentedev.it. Upon request, we will delete your child's personal data and cease any further collection of such data.

Changes to the Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be communicated through our website or Telegram channel. Continued use of our services after the changes have been posted implies acceptance of the new Privacy Policy.